Product arrived damaged and it has taken far to long to get a replacement sorted with so much back and fourth to get a resolution
Odpowiedź działu obsługi klienta:
Hello, about your product problem our after-sales team is processing, the ticket ID of the mail is 1730712670232, please rest assured that our after-sales team will definitely give you a satisfactory solution, if you have any questions, please feel free to contact us, thank you for your understanding and support.
Ian 
