Good product but disappointed with customer services
Emailed customer services as photos on website show a bottle of water attached to the machine and feeding the ice maker - I asked where could I buy the bottle from rather than have to manually fill the ice maker- the response from customer services was to offer me a 20 dollar refund- I explained the product was very good and I was not pressing for a refund and just wanted to know where I could purchase the bottle- The response was “ we do not supply parts separately”-
Why show the machine in the product literature being filled automatically with a bottle if it cannot be purchased- very poor customer service!
From the packaging of the product to the solid stainless steel chassis this ice maker screams quality. It is quiet and it is quick and it makes square cubes. I'm very happy with this. The only downside is you can_ manual fill the big tank, for that you need to hook it up to water supply. I'm happy to recommend this product.
What an amazing product for any home bar. Nice and discreet and works fantastic. Nice and quiet with a large water capacity and produces a very good amount of ice when required.
Bought 2 of these,one for my sister.I cannot live without an ice machine! , I use one every day and this beauty certainly fits the bill! Great price ,quick shipping and a purchase order discount.I thoroughly recommend this product and company.
Bought this as a gift and they are very pleased with it. It_ not very loud and works great. It has been used many times since Xmas and works as discribed